Shipping Policy
Shipping Policy
We carefully prepare every order to ensure your nails arrive in perfect condition.
Processing Time
- Orders are processed within 1–2 business days after payment is confirmed.
- Customized or made-to-order nail sets may require additional preparation time.
Shipping Time
- Domestic shipping takes 5-7 working days depending upon your location.
- international shipping takes 12-15 working days depending upon your location.
(excluding weekends and public holidays).
- Delivery times are estimates and may vary due to courier delays, weather, or peak holiday seasons.
Order Tracking
- Once your order has been shipped, you’ll receive a tracking number via email or SMS (if available) so you can monitor your package.
Incorrect Address
- Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Delayed Deliveries
- While we strive to deliver your order on time, unexpected delays with the shipping carrier may occur. We appreciate your patience and understanding.
Questions?
If you have any questions about your order or shipping, please contact our customer support team. We’re always happy to help!